Frequently Asked Questions

Our standard MOQ is 60 units per SKU. For custom-developed products (lights we engineer to your requirements), the first order is typically 500 units, or from 300 for higher-value designs. Sample orders of 1–5 units are available for qualified buyers — contact us to request.

Production lead time for standard orders is 15–25 working days after order confirmation. OEM/custom projects vary by tooling requirements — typically 30–45 days for the first production run.

Yes — sample orders of 1–5 units are available for qualified buyers (distributors and equipment manufacturers). Sample pricing is at our standard unit price. Contact us with your company details and application to request samples.

Yes. Our core LED work light and tractor light ranges carry CE (EMC Directive, LVD), E-Mark R10 (EMC) and E-Mark R112 (Light-Signalling). Certification documents are available on request.

CISPR25 is an international standard for electromagnetic emissions from vehicles. Class 4 is one level below the strictest (Class 5) and ensures our lights do not interfere with FM radio or GPS signals in the vehicle cab — a common problem with low-quality LED work lights.

IP68 means the light can be submerged in water (1.5 m for 30 min). IP69K means it withstands high-pressure hot steam cleaning (80 °C, 80–100 bar) — a requirement for agriculture and food-processing equipment. Our heavy-duty range carries both ratings simultaneously.

Our standard range is rated to −40 °C. Our Heated LED Light range features the patented Smart Heated Lens — a thermostatically controlled heating element that activates below −5 °C to prevent ice and snow accumulation on the lens, maintaining full light output even in blizzard conditions.

All Tough Lighting products run on 10–30 V DC — compatible with both 12 V and 24 V vehicle electrical systems. The driver circuit includes reverse polarity protection and surge suppression to ISO 7637-2.

Yes. We offer OEM services including custom housings (new tooling), custom labels and packaging, and private-label options on existing SKUs. We work with distributors and equipment manufacturers in 30+ countries. Contact our OEM team to discuss your project.

All Tough Lighting products carry a 5-year warranty covering manufacturing defects. The warranty covers replacement or credit — we do not require product return for claims under 10 units. Warranty claims must include a photo and order reference.